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Safe and Sound for Over 100 Years

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Your Privacy Matters

This notice applies to Exchange State Bank and its affiliate Exchange State Bank Mortgage Company and describes our privacy policies and practices. Our customers are our highest priority, so we want to protect the personal and financial information you’ve entrusted to us.

Information We Collect About You

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates, or others;
  • Information we receive from a consumer reporting agency.

Information We May Disclose About You

We do not disclose any nonpublic personal information about our customers and former customers to affiliates or non-affiliated third parties except as permitted by law. We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements: Information about your transactions with us, our affiliates, or others, such as: your mortgage loan balance, your name, and your mortgage loan number.

Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We educate our employees on an ongoing basis so they understand the importance of confidentiality and customer privacy.

We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties.

Please direct any questions you may have regarding this privacy notice to:

By phone: 810-657-9333
or by mail: PO Box 68
Carsonville, MI 48419